Contact Us

In accordance with AU gambling and consumer protection regulations, ensuring transparent, accessible, and legally compliant communication channels is paramount for all online casino operators serving Australian residents. casinofrumzi777, operated via frumzi777.com, provides multiple verified methods for users to contact its support and management team. All personal data communicated via the channels below will be handled in compliance with the Privacy Act 1988 (Cth), the Australian Consumer Law, and relevant anti-money laundering obligations.

Main Points of Contact

• Email Support (Critical):
  • For player support and technical queries, contact: [email protected]
  • For general information or administrative correspondence, use: [email protected]
  All email correspondence is registered and monitored in accordance with industry auditing standards through to 2025.
• Official Website: frumzi777.com This is the exclusive authorized online presence for casinofrumzi777.
• Headquarters Address:
  Dr H Fergusonweg 1, Willemstad, Curacao Legal and regulatory contact documentation should be addressed here. All physical correspondence is subject to Curacao iGaming regulatory oversight, valid through the license 8048/JAZ (prolonged to 2025).
• Regional Presence:
  • Australia: Service availability for Australian players (no local office; regulated operational approach as per offshore casino standards).
  • Cyprus: Subsidiary Tilaros Limited supports financial processing, with compliance to relevant AU cross-border financial safeguards.
• Phone Support: Currently not specified; for urgent assistance, use email, live chat, or contact form as documented below.

Contact Channels & Accessibility

1. Contact Form: Please use the embedded contact form below to submit your queries, feedback, or formal complaints. For each submission, provide a valid email address and a detailed message. By submitting, you acknowledge that communications may be logged and retained for regulatory review as required by AU and Curacao licensing standards.

   If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.

   We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay.

   E-mail / Messenger * Message * Submit
2. Live Chat: casinofrumzi777 offers a 24/7 live chat feature available via frumzi777.com. This channel is recommended for urgent assistance and is monitored by trained staff in compliance with responsible gambling requirements and data privacy standards.
3. Response Time & Availability: The support team aims to respond to all queries within one business day. Critical or time-sensitive assistance is prioritized, in line with AU customer service benchmarks.
4. Escalation & Dispute Resolution: If your concern remains unresolved after contacting support, you may escalate your case to the Responsible Gaming Officer or via formal channels as prescribed under Australian consumer laws and Curacao iGaming provisions.
   • Escalation Process: Submit a detailed request via the contact form, selecting "Complaint/Escalation" as the topic.
   • Legal Rights: Users may refer unresolved cases to the applicable Alternative Dispute Resolution authority or relevant regulator, consistent with AU external dispute resolution standards.
   • Documentation: Always retain copies of correspondence for your records in line with recommended consumer protection practice.

Legal, Regulatory, and Privacy Notices

• Data Protection: All personal information submitted to casinofrumzi777 via frumzi777.com is processed in accordance with the Privacy Act 1988 (Cth) and relevant data retention regulations, as well as the Curacao license obligations (license number 8048/JAZ, extended until 2025).
• Responsible Gambling: If you or someone you know is struggling with gambling issues, visit gamblinghelponline.org.au or contact the relevant AU gambling support services. casinofrumzi777 upholds all responsible gambling mandates, including exclusion requests and educational initiatives.
• Jurisdictional Notice: Service provision to Australian players is subject to AU laws and regulations, including age restrictions (18+ only), anti-money laundering compliance, dispute rights, and advertising controls. Use of casino services signals acceptance of all official terms as stated on frumzi777.com.
• Licensing and Corporate Information: casinofrumzi777 is operated by Rabidi N.V., a company registered in Curacao (Dr H Fergusonweg 1, Willemstad), holding Antillephone N.V. iGaming License 8048/JAZ (valid through 2025); AU service is rendered on a cross-border basis under current legal frameworks.

Regional Compliance Note: The above communication provisions are designed in line with Australian regulatory requirements for offshore online casino operators, ensuring users have access to transparent, timely, and effective support channels, with all personal and transactional data processed according to strict privacy and responsible gambling obligations. Always use official contact points provided by frumzi777.com to ensure authenticity and prompt assistance.